Refund for Utility Customers Seen as Too Little
(LANSING) The ice storm of 2013 is expected to get the attention of state regulators today. A meeting of the Michigan Public Service Commission is set to approve a plan that some are calling too late and way too little.
The proposal before the panel would allow an investigation of the pre-Christmas storm that left more than 660-thousand customers in the dark. The state's largest utilities, Consumers Energy and DTE Energy, say they were able to restore service within a week, but customers say that was too long and want answers.
Downed trees, that suffered more than a quarter inch of ice in some areas, brought down powerlines all over the state causing the most massive outage Michigan residents have seen in years.
Those who suffered outages for more than 120 hours could be eligible for a 25-dollar credit on their bill. Many are already saying that is woefully inadequate for what they went through waiting for their service to be restored. . 1-8-14 jp