I have issues with patience, to begin with, and I know that. I am working on not letting my feelings show, but my face gives my frustration away. While my tolerance for slow service is already alarmingly short, my intolerance for lousy customer service often unleashes a less-than-flowery version of myself that doesn't mince words or tiptoe around people's feelings.

RELATED:

If you work for a company notorious for providing horrible customer experiences, chances are we've 'chatted' via your customer service hotline. So, which companies disappoint their customers most often in Michigan?

The 10 Companies Whose "Customer Service" is Searched the Most in Michigan

A woman looks at her phone with a puzzled expression while another looks shocked at the contents of a box shipped to her in Michigan
Canva
loading...

If I'm being honest, I was surprised at the #1 entry, as I assumed it would be a cable company. Don't get me wrong; cable, internet, and phone companies dominate the list but not the top spot.

1240 WJIM AM logo
Get our free mobile app

What frustrates me to no end about customer service phone lines is that you spend the first 5 minutes entering or saying all of your vital information, only to be placed on hold for several minutes and then greeted by a human being who then asks you all of the same questions you just answered.

Calling Customer Service Lines Suck the Joy Out of Life

A Michigan contractor yells at his phone while trying to get help from customer service.
Canva
loading...

If you find yourself in a position where you have no other option than to pick up the phone and duel with customer service, it takes the life out of you. You know you're going to spend the next hour or seven of your life talking progressively louder and slower so that the "automated assistant" can understand you.

So, which companies disappoint Michigan shoppers most often?

The 10 Companies Who Disappoint Shoppers Most Often

The digital marketing experts at SEOProfy combed through a ridiculous amount of Google search data to determine which companies were searched most often for customer service-related issues. Analyzing searches for the 180 most popular companies in America, these are the Top 10 Companies Who Disappoint Shoppers Most Often. See the link in the US's #1 most disappointed company for the full methodology.

Gallery Credit: Scott Clow

The Rudest Cities In America

The language experts at Preply have researched and conducted surveys to determine which city is the rudest in the nation. Here's a look at Preply's 2024 Rudest Cities in America (for full methodology and more insights, see the link in the #1 rudest city in the country).

Gallery Credit: Scott Clow

More From 1240 WJIM AM