Blue Care Network Will Continue Critical Operations
Blue Cross Blue Shield of Michigan and Blue Care Network of Michigan will continue critical operations during the three week time period Governor Whitmer's executive order for Michigan residents to shelter in place, which began today.
According to WILX, the company deems its claims processing, payment services and customer services essential to protect the lives of Michigan residents and keep the health care system functioning during the COVID-19 crisis.
The company's claims payment systems, telephone servicing capabilities for customers and providers, and other functions critical to the continued functioning of Michigan's health care system will require some of the company's employees to continue to report to work on site in its facilities.
Blue Cross pays an average of $72 million per day for their members' care.