Hard to believe, but 11 days after the ice storm that hit parts of Michigan, some are still without power. And while the temperatures are continuing to drop, tempers and emotions for those affected by the black-out are continuing to rise--for some--to the boiling point.

A number of frustrated residents in Lansing attended a special city council meeting Monday night to voice their concerns and hear what the city is doing to help them.  They're calling for someone to take responsibility for what they consider slow response time in getting their power restored.  Some even asking for the head of the Board of Water and Light to step down.

Residents, left powerless after the storms downed trees and powerlines to hundreds of thousands in the state, say they were unable to even get through to the BWL to report outages and that information given to them eventually turned out to be wrong.  They also question why no great assistance was given the power company to get power restored more quickly

Warming centers continue to operate while utility crews work to restore service to all affected.  Still, thousands are without power, though, and according to the utility companies--most will be restored by today.